Terms of Service

Self-Publishing and Book Design Consulting

Kelley Donner’s Self-Publishing and Book Design Consulting (includes Webinars) serves the purpose to help authors and illustrators have a place where they can ask questions and get advice about self-publishing and marketing in a safe and supportive environment.

By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

1.   Advice given: I only offer advice. I cannot guarantee success. Therefore, you cannot hold me accountable for any losses that you receive due to any advice that I have given you or tip that you have read on my website. In the end, you are responsible for taking your book to the next level.

2.   Availability: I cannot guarantee availability as it depends on the amount of demand. However, I will do my best to accommodate as many people as my schedule allows.

3.   Rescheduling: I have a family and there will sometimes come days when I will need to reschedule a meeting. I apologize for any inconvenience.

4.   Technical difficulties: If technical issues happen, don’t worry, we will get an alternative sorted. I will reach out to you another way and we’ll reschedule.

5.   Cancellations/rescheduling: If you need to reschedule or cancel your consultation, you will need to do so within 48 hrs of the meeting. In order to get a full refund, you will need to cancel your consultation within 48 hours. Cancellations need to be done by email. They will not be accepted over Messenger. Unfortunately, sometimes I may need to cancel a consultation, too. Of course, if you have already paid for your time, then your money will be refunded in full. Webinars are non-refundable.

6.   Contact/help: I am available at Kelley.donner@gmail.com.

7.   Purpose: The purpose of this consultation service is to give you tips that will hopefully help you to be more successful in self-publishing. All of the tips that I give are things that have helped me to be more successful. Nevertheless, I cannot promise you that what worked for me will work for you in the same way. However, I strongly believe that my advice will help you to be better at self-publishing.

8.  Privacy: I will not share your information including your book and book ideas with anyone, unless I first receive your written consent.

9.  Payment: At the moment, I prefer payment to be by Paypal. Payment should be made once an appointment is set. If payment is not received within 48 hours of your appointment, your consultation will be cancelled.

10.   Refunds: You will receive a refund for consultation if you cancel your appointment 48 hours ahead of your planned time. Refunds will be made within 5-7 working days. Webinars are non-refundable.

11.   Changes to Terms of Service: Kelley Donner reserves the right to change these conditions from time to time. Any changes to the terms of service will be announced on the website.

12. Termination: Kelley Donner reserves the right to terminate this agreement at any time for any reason. The maximum extent of liability of Kelley Donner to you shall be refund of any amount paid by you.

Storybook Walk books and products

Kelley Donner and the Storybook Company offer various books and products including DIY Storybook Wak Editions and Ready-to-Use Laminated Editions. When you use one of our products you agree to be bound by the terms and provision of this agreement. In addition, when using particular products, you shall be subject to any posted guidelines or rules applicable to such items. Once you purchase a product, it will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use buy Storybook Walk products.

1.  Availability: I cannot guarantee availability as it depends on the amount of demand. However, I will do my best to order more books and products when needed. If you need to buy in bulk, please send me an email.

3.  Refunds: If your product is defective, please let us know immediately. We do our best to check for any mistakes that were made during printing, but we are not super human. It can always happen that somewhere along the line, a person made a mistake and that unfortunately, this mistake made its way to you. Before you write a bad review, please give us the chance to make things right. If your product is defective, please send us an email with a photo of the defect and we will get back to you asap. Refunds will be made within 5-7 days. If the defect is as a result of our printers, then we will refund your money or send you a replacement.

5.   Shipping: We do our best to use shipping companies that we trust. If your product arrives broken, torn, or defective due to shipping, please let us know.

6.   Contact/help: Please contact at Kelley@storybookwalk.com.

7.   Purpose: The purpose of our books and products are to promote literacy and to add an extra layer of fun to reading.

8.  Privacy: I will not share your information with any outside parties.

9.  Payment: Payment can be made via Paypal or Stripe on the shop at StorybookWalk.com using the Check-out service.

10.   Changes to Terms of Service: Kelley Donner reserves the right to change these conditions from time to time. Any changes to the terms of service will be announced on the website.

12. Termination: Kelley Donner reserves the right to terminate this agreement at any time for any reason. The maximum extent of liability of Kelley Donner to you shall be refund of any amount paid by you.